Managing Change Orders and Contractual Claims

This course relies on using individual and group exercises aimed at helping participants learn all key contract management activities. The course also features several case studies, presentations, and role-plays by participants, followed by discussions. In addition, this course incorporates pre-and post-testing.

By the end of the course, participants will be able to:

• Identify and avoid causes for contractual claims and change orders
• Outline the significant elements of the contract change process and identify different types of changes and variations
• Recognize and analyze the different types of owners' claims and contractors' claims and identify methods to deal with each type
• Evaluate time-related claims and cost-related claims and assess their impact
• Demonstrate, through actual situations, the different approaches to handling claims and variation orders and resolving conflicts through mutual collaboration

All those involved in administering contracts and handling claims and change orders as well as those involved in any conflict or dispute during the contracting process

• Contract preparation
• Handling claims
• Change management
• Technical terms and conditions
• Negotiating contracts
• Conflict management
• Contract administration