Developing a Successful Sales Culture

This course uses self-evaluation questionnaires aimed at helping participants discover their appetite for sales, and how they can be contributors to the creation of a successful sales culture. The course also features the use of several case studies, practical team exercises, practical individual exercises, and roundtable discussions.

By the end of the course, participants will be able to:

• Explain the science and art of a successful sales culture
• Shift to a sales attitude at work and build a productive workplace atmosphere
• Increase work productivity and motivation on the job by adopting vital sales skills
• Capitalize on the benefits of a successful sales culture
• Reduce typical pressures associated with the sales culture and develop a healthy work life balance

Sales, service and support staff at all levels who want to understand how a successful sales culture can increase work productivity, job satisfaction, and motivation. Also, all individuals who are keen on improving their relationships with internal and external customers at both the personal and work level.

• Work productivity
• Employee motivation
• Sales attitude
• Self confidence
• Self esteem
• Building stronger and healthier work relations
• Managing pressure
• Healthy competition
• Appreciation and feedback
• Sales coaching
• Sharing success
• Learning from failures